Draft for review — not yet legally reviewed.
Data controller: Fineagles Makina Sanayi ve Dış Ticaret Ltd. Şti., Sapphire Tower, Istanbul, Türkiye (“Fineagles”, “we”). Contact: sales@fineagles.com.
This policy explains how we process personal data under the Turkish Personal Data Protection Law No. 6698 (KVKK) and, for visitors in the European Economic Area, the General Data Protection Regulation (GDPR).
What we collect
- Quote and contact forms: name, company, country, email, phone, the production line you are interested in, and your message. Submitting a form requires your explicit consent.
- Technical data: our hosting provider processes IP addresses and request logs to serve the site and prevent abuse.
- Cookies: the site sets no analytics cookies by default. Analytics are enabled only if you accept them in the cookie banner.
Why we process it (legal bases)
- To answer your request and prepare a proposal — KVKK art. 5(2)(c) / GDPR art. 6(1)(b) (steps prior to a contract).
- To operate and secure the website — KVKK art. 5(2)(f) / GDPR art. 6(1)(f) (legitimate interest).
- Analytics, only with your consent — KVKK art. 5(1) / GDPR art. 6(1)(a).
Where your data goes
Form submissions are stored in our lead system and may be processed by the following processors: our hosting and security provider (Cloudflare), our transactional email provider (Resend) to notify our sales team, and our customer-relationship system. Embedded videos are served by YouTube in privacy-enhanced mode and load only after you press play. We do not sell personal data.
Retention
Lead data is kept for as long as needed to handle your enquiry and any resulting business relationship, and is deleted on request where no legal obligation requires keeping it.
Your rights
Under KVKK art. 11 and GDPR arts. 15–21 you may request access, correction, deletion, restriction, portability, and object to processing. Write to sales@fineagles.com. EEA visitors may also lodge a complaint with their supervisory authority; in Türkiye, with the Personal Data Protection Authority (KVKK Kurumu).